• Monday - Friday:8:30 AM- 4:00 PM
  • Sat:8:30 AM- 1:00 PM

Customer Service

Customer Service


At KWFT, we seek to meet your financial needs by offering quality financial advice as well as quality products and services. You, our customer are the cornerstone of our business and we consistently strive to delight and exceed your expectations by anticipating and meeting your needs


KWFT encourages everyone to provide feedback, suggestions and compliments to help us serve you better. Reach us on:

KWFT Head Office,

KWFT Centre, Kiambere – Masaba Road Junction,Upper hill, Nairobi
P.O. Box 4179 – 00506Nyayo Stadium, Nairobi, Kenya

24 Hour Call Centre:

Telephone: +254 703 067 700, +254 730 167 000
WhatsApp +254 703 067 901
SMS 22604
230 KWFT Branches network countrywide

Our alternative banking channels
Mobile banking,
Agency Banking

Email us on: